Hi, everyone. We have resolved the issue that caused players to lose inventory when opening up packs without receiving items. This is a temporary fix while we work on a permanent solution.

For now, users will be able to purchase and open packs, as expected. However, you may see some unexpected results in terms of customizing your cards. This is an expected bug while we work on a more long term solution.
If
you are still encountering any issues, be sure to completely restart your game. On Steam, exit out of Steam and restart. If you are still encountering issues after these troubleshooting steps, please respond to this post with specifics on how you encountered the error.

We appreciate everyone's patience while we worked through this and apologize for any inconvenience. If you were impacted by this issue and lost out on card packs as a result, please remember to fill out the form here. https://forms.gle/5o54DnNw543Cxd98A When the team logs back on in the new year, we will be processing these forms and helping to resolve individual account issues.