Dear players,
It's been three weeks since the temporary shutdown of Solo and Duo matchmaking on NA server. First, we want to express our sincerest apologies to all the players affected by this change. Although this change was an emergency measure that we were forced to take, and it has shown to be effective, but we failed to communicate and inform you guys about this change beforehand, we also understand that directly shutting down matchmaking modes is only a temporary solution to this issue.
Therefore, we decided to reopen Solo matchmaking on NA in a time-limited manner. Here's the specific time period:
Every day at 7PM - 9PM Pacific Time (0200 - 0400 UTC)
We know that this is still only a temporary solution, but please rest assured that we will continue to analyze our data, discuss the feasibility of better options and strategies, closely monitor your feedback; communicate with you transparently, and try our best to completely reopen Solo and Duo matchmaking on NA as soon as possible. Thank you so much for your patience, understanding, and support.
-ROE DEV Team