Hello agents,
We have received reports of the game crashing shortly after launching the game.
This appears to be a problem with newer generation CPUs.
if this crash is affecting you, please follow the guide on this page:https://survios.zendesk.com/hc/en-us/articles/4402698622483-11th-Gen-Intel-CPU-users-Launching-Crashing-IssueEDIT 2026-04-02: Archived version of the original link above:
https://web.archive.org/web/20230602143124/https://survios.zendesk.com/hc/en-us/articles/4402698622483-11th-Gen-Intel-CPU-users-Launching-Crashing-Issue
It appears to have fixed the issue for some people (including one of our own developers). Please let us know if it does, so we can spread the word further. Keep up the good work, agent. HQ out.