The following online issues occurred between about 23:10 UTC February 11 and 3:00 UTC February 13, 2020.
- Login bonuses could not be obtained (login information notices were not displayed)
- Limited bounties would not update
- Event quests and challenge quests were unavailable
- Grand Appreciation Fest and Appreciation Fest decorations and character costumes had returned to normal
- Sales at facilities, as well as the special platter at each Canteen, were unavailable
We apologize for these issues, and would like to compensate everyone for the inconvenience with some free item packs that include the following:
- Login bonuses originally intended for February 12
- All the rewards that were possible to obtain from limited bounties from February 12
- Compensation for seasonal event facility services
Note:
- In place of the usual research point rewards from completing limited bounties, we have instead included a Golden Egg. Also, as compensation for the seasonal event facility services, we have included Gold Wyverian Prints, Silver Melding Tickets, and a Gold Melding Ticket.
- When you claim the compensation sets, there will be no extra entry on login bonus screen messages (the "Information" section) for the Daily Bonus Compensation Sets and MHW:I Daily Bonus Compensation Sets.
[All Players]
Note: All three item packs have the same name, but different contents.
■Daily Bonus Compensation Set
Appreciation Fireworks x 5
Appreciation Ticket x 2
■Daily Bonus Compensation Set
Appreciation Fireworks x 25
Appreciation Ticket x 6
Gold Wyverian Print x 3
■Daily Bonus Compensation Set
Advanced Armor Sphere x 1
Hard Armor Sphere x 1
Golden Egg x 1
[Monster Hunter World: Iceborne Players Only]
Note: All three item packs have the same name, but different contents.
■MHW:I Daily Bonus Compensation Set
Snowman x 3
Gratitude Ticket x 1
■MHW:I Daily Bonus Compensation Set
Snowman x 20
Gratitude Ticket x 4
Silver Melding Ticket x 5
Gold Melding Ticket x 1
■MHW:I Daily Bonus Compensation Set
Celestial Wyverian Print x 1
Heavy Armor Sphere x 1
King Armor Sphere x 1
Monster Hunter World: Iceborne players can claim all six item packs.
■Availability
Friday, February 21 at 0:00 UTC to Thursday, February 27 at 23:59 UTC
(Thursday, February 20 at 4 p.m. PST to Thursday, February 27 at 3:59 p.m. PST)
These item packs can be claimed one time only at the login bonus screen during the availability period.
Note: If you do not see the item pack in your login bonuses, try closing the game, updating to the latest version, and checking your login bonuses again the next day.
Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.
For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/