Hi Catanians,
Tomorrow, October 25th Catan Universe will switch to its new server and backend provider. Our team worked all year to make that happen.
On the day of the backend switch, our old servers will go into maintenance mode at around 10 am [CEST]. This means you won´t be able to play until you update your game to the newest version which will automatically connect you to our new servers.
Please note that we will roll out the new update platform by platform to ensure that the migration of your accounts works as smoothly as possible. This means that you might not be able to play for a more extended period. We will have to ask for your patience and understanding. We will inform all users here on discord and on social media about the progress of the rollout.
https://catanuniverse.com/community/
Important info for your account migration:
If you have a registered account, (email and password) your migration flow is as follows:
1. Download update 2.2.10
2. Enter your email address and password
3. You will see a prompt that you have received an email
4. We will send you an email with your new password
5. Use that password to login into your account and finish the migration process
It is possible that the migration fails. In that case, you will receive an email telling try again. Please be patient during the login process. The migration can take up to a minute.
If you have an unregistered account (username only) your migration flow is as follows:
1. Download update 2.2.10
2. Scroll down if necessary and click on “play without login”
3. The login will take a while. Please be patient.
4. Your account will be automatically migrated
If the migration fails, you will see a pop-up advising you to try again. Please be patient during the login process. The migration can take up to a minute.
Please note that during the migration, the servers will be busy. This could lead to unintended errors or waiting times. We will have to ask for your patience. Our team will monitor the whole process and act if needed.
EDIT:
Hello Catanians,
unfortunately, we have to postpone the release of version 2.2.10 and with it the migration of your user accounts. During the maintenance work, we encountered a bug in the payment system of the STEAM version, which we need to resolve before a release of version 2.2.10.
We apologize for the inconvenience. You can now log back into the game normally without an update and continue playing.
We will provide you with more information here as soon as we have it.