Hello everybody, this is the Troubleshooter development team.

Recent we have got many complaint about unstable network connection while play Troubleshooter.

If you have experienced frequent disconnection or network delaying, let us know below information.

Please write a reply or send information mail to [email protected]

1. Do you use VPN? (If yes, which VPN program do you use?)
2. How fast do you use the internet?
3. Screenshot when the problem occurred
4. Log files when the problem occurred. (See below how to send the log files.)

Sending log files
There is an automatic log file sender in Troubleshooter folder. You can find it in...

LIBRARY → GAMES → Troubleshooter → Properties → LOCAL FILES → BROWSE LOCAL FILES... → Release → bin → LogTransporter.exe

Run LogTransporter.exe. You can see two blanks. Upper one is email address for receive our reply and the other one is description for error situation. If you want give us more detailed information, please check 'Include full log file'. (It takes more time) And click 'Send'.

Thank you for the cooperation.