Commanders!
This week, we’ve made significant progress when it comes to finalizing the account transfer. Steam accounts are now transferred correctly and working (we apologize for the issues), as is a vast majority of the account transferred from MY.GAMES launcher.
However, there are still issues left to be resolved. These are (in no particular order):
- Some accounts were transferred incorrectly (the most common symptom of this is players finding their accounts empty after transfer and the game is asking for a new player name)
- Steam account Web Shop purchases are not working correctly
- Players in several countries are receiving broken authorization e-mails without a code
- Game download is slower than it should be and sometimes it stops for no reason
- The launcher does not work with Windows 7 and 8
- E-mails are arriving in spam (or at all) for several providers such as Hotmail, MSN or Seznam.cz (this can be solved on your end by adding the address [email protected] to trusted e-mails in your mail client, typically in Spam settings)
We’d like you to know we are working hard on fixing these problems. For now, we’d like to thank you for your patience with a gift and an XP bonus for all matches this weekend. And, as always:
See you on the battlefield!