Share the loot, Share the glory

Greetings, This is Legend of YMIR.

We have confirmed an issue in the Steam Region where the Trade Support Pass purchased by some warriors did not activate properly.

We sincerely apologize for the inconvenience caused and would like to inform you of the compensation process for this issue.

[Issue Details]

ㆍ Affected Product: Trade Support Pass

ㆍ Affected Region: Steam Region

ㆍ Issue: The Trade Support Pass did not activate properly after purchase

[Compensation Information]

ㆍ Eligible Recipients: Warriors in the Steam Region who purchased the Trade Support Pass normally but whose product was not activated

ㆍ Compensation: YMIR Points equivalent to the price of the purchased pass

ㆍ Distribution Schedule: Sequentially starting from May 12

* Compensation will be distributed sequentially to eligible warriors starting from May 12 after purchase records are verified.

* YMIR Points will be sent through in-game mail.

* If you claim the issued YMIR Points, a separate refund will no longer be available.

* If you have any additional questions, please contact Customer Support.

We sincerely apologize once again for the inconvenience caused and will do our best to prevent the same issue from occurring again.

Thank you.