Developer postOriginal post (opens in a new tab)

Notice on Thunder Tier One Refund Issue (Resolved)

Hello Operators,

We’d like to inform you that the refund issue has now been resolved.
You can now request a refund through Steam Support regardless of your playtime.
All refund requests will be processed sequentially according to Steam’s procedures.

If you wish to request a refund, please follow the steps below:

  1. Visit the Steam Support site at Steam Support.
  2. Select ‘Purchases’ > ‘View complete purchasing history’, then click on the transaction for Thunder Tier One.
  3. Select ‘I have a question about this purchase’.
  4. Enter your refund request message and click ‘Send’.

We sincerely apologize for any inconvenience this may have caused.

Sincerely,
The Thunder Tier One Development Team