Hello everyone,
Sorry about the trouble that some of you are having with RigIT. I just noticed that some of the inport information that I thought was in the how-to-reference isn't there. I am not sure how this happened and I am really sorry about this.
To import a mesh your mesh needs to be triangulated, it must have normals, and, of course, it must have vertex information. If you have anything else in your .obj file it should work fine, but is probably best if you only have vertex info, normal info, and triangle info.
If your normals are not oriented correctly, they can make it hard to view your model in RigIT. If you are having trouble viewing your model in RigIT and your modeling software allows you to invert your normals then try that and see if it helps.
For the skeletons, Blender skeletons tend to have problems. Actually, blender tends to struggle with skeleton in general. I have not had a problem from any other package yet, but if you are using blender you may find that you have to clean up your skeletons before rigging with RigIT. They will import just fine, but Blender appears to like to have random, small bones that aren't really bones. These non-bone bones tend to cause problems for RigIT.
I will try to post an updated quick reference later this week. If you have any further questions, please feel free to contact me at [email protected]