Greetings, Star Guardians.
We would like to inform you of the currently known issues in the game.
We are currently investigating the causes of these issues and working on fixes.
Any additional issues identified or resolved will be updated through this notice.
Please refer to the details below for more information.
※ Last Updated: July 15, 2026 (Wed)
✦ Known Issues
- An issue where error code ‘30021225-0’ is displayed and the game cannot be accessed when playing on the Steam platform (Added on June 26)
* This issue can be resolved by updating the Steam build to the latest version.
- An issue where leaving a party at a specific location moves the character to a specific area.
* This issue can be temporarily resolved by reconnecting to the game. (Added on July 15 (Wed) 08:00 (UTC))
- An issue where characters may occasionally fall endlessly beneath the ground
※ This issue will be addressed in a future update.
✦ Resolved Issues
- An issue where, after creating a room, a disconnected or reconnected player’s ‘Magic★Pop’ room does not disappear, or the player remains joined to an already-created room (Resolved on July 15)
- An issue where, if a crash occurs during party play after setting a Raid ‘Pledge’, the Pledge reward may intermittently not be obtainable from the Cube Reward (Resolved on July 15)
- An issue where players may intermittently be unable to enter the ‘Magic★Pop’ minigame while playing in a party (Resolved on July 15)
- An issue where the ranking rewards for the July 2 (Thu) Leaderboard reset of Leaderboard Regular Season 1 may intermittently not appear in the in-game mailbox on the PlayStation®5 platform (Resolved on July 15)
- An issue where other players’ projectiles are not visible while playing the ‘Magic★Pop’ minigame after setting [Other Players’ Skill Effects] to [Off] (Resolved on July 15)
- An issue where the Game Status popup is not displayed when opening it after entering the ‘Magic★Pop’ minigame via Hot Join on the PC platform (Resolved on July 15)
- An issue where certain key inputs intermittently fail to register (Resolved on July 15)
- An issue where event quests may intermittently not progress after entering the ‘Spray Island’ event map in [A Midsummer Day’s Dream] (Resolved on July 15)
- An issue where infinite loading may occur when matchmaking for the Boss Challenge ‘「Corrupted」 Guardian Golem’ after joining a party as a party member in the ‘Spray Island’ event map in [A Midsummer Day’s Dream] (Resolved on July 15)
- An issue where, when using a controller, selecting Escanor's Pick Up through the [Return of the Sins - ] event displays the Pick Up banner at the top of the list instead (Resolved on July 15)
- An issue where the game may intermittently crash while adjusting the exchange quantity in the [Exchange Cube Keys] pop-up when it is displayed due to insufficient Cube Keys while using a controller (Resolved on July 15)
- An issue where cooking ingredients are not displayed when cooking at a Campfire (Resolved on July 15)
- An issue where the purchase limit for ‘[Equipment Growth] Special Refinement Stone’ in the [A Midsummer Day’s Dream: Exchange Shop] is displayed as a ‘Daily Purchase Limit’ (Resolved on July 15)
- An issue where all inputs except movement may intermittently become unavailable during the capture process for certain pets (Resolved on July 15)
- An issue where players are intermittently unable to claim rewards after clearing the ‘Taranis’s Sanctuary’ raid (Resolved on July 15)
- An issue where the reset time is not displayed correctly in the final step of the [Pet Expedition] tutorial, and the UI at the bottom of the final tutorial page is not displayed properly (Resolved on July 15)
- An issue where the Fire Damage increase per level in the passive description for ‘Gluttonous Soul Axe’ is displayed incorrectly compared to its actual effect (Resolved on July 15)
- An issue where the value displayed on the buff icon for the Fire Damage effect granted during battle by the ‘Gluttonous Soul Axe’ passive is displayed incorrectly compared to its actual effect (Resolved on July 15)
- An issue during Main Quest Act 14 where using the ‘Skip’ button intermittently fails and incorrectly displays the message: [This conversation cannot be skipped.] (Resolved on July 15)
- An issue where the Main Quest tracker on the left side of the screen does not display correctly when traveling to another region via a Warp Point (Resolved on July 15)
- An issue where equipment with a Quality over 130 cannot be refined (Resolved on July 2)
- An issue where the [Memories in the Spray - Take a photo with Elizabeth] quest in the ‘A Midsummer Day’s Dream’ event cannot be progressed on the PlayStation®5 platform (Resolved on July 2)
- An issue where the event quest ‘A Midsummer Day’s Dream’ intermittently does not appear in the UI and the [Quest] screen (Resolved on July 2)
We sincerely apologize for the inconvenience caused.
We will continue to do our best to provide a stable gameplay experience.
Thank you.
