Greetings, Star Guardians.

We would like to inform you of the currently known issues in the game.

We are currently investigating the causes of these issues and working on fixes.

Any additional issues identified or resolved will be updated through this notice.

Please refer to the details below for more information.

※ Last Updated: June 4, 2026 (Thu)

✦ Known Issues

- An issue where characters may occasionally fall endlessly beneath the ground

※ This issue will be addressed in a future update.

✦ Resolved Issues

- An issue where reward cubes may intermittently not appear after defeating a boss (Resolved on June 4)

- An issue where a hero does not appear in the Hero Info screen when first obtained through the ‘Regular SSR Hero Selection Ticket’ (Resolved on June 4)

- An issue where party invitations may intermittently fail, and a reconnection pop-up is displayed (Resolved on June 4)

- An issue where the UI for unachieved Mastery rewards is displayed incorrectly in the Potential menu on AOS devices (Resolved on June 4)

- An issue where the red dot notification for the [Item] Codex is continuously displayed in certain environments (Resolved on June 4)

- An issue where game progress may become impossible after a hero dies in certain situations (Resolved on June 4)

- An issue where the 'Star Trace Crystalloid' reward UI is displayed when acquiring heroes through certain methods other than summoning (Resolved on June 4)

- An issue where the quest reward acquisition animation is displayed when entering any dungeon after completing the ‘Echoes of Hearts’ event quest and claiming the reward (Resolved on June 4)

- An issue where going back after entering the Echoes of Hearts 'Event Exchange Shop' in PlayStation®5 redirects to a different event screen (Resolved on June 4)

- An issue where the hero intermittently gets stuck in certain terrain while progressing through Event Dungeon ’Temple of Love’ (Resolved on June 4)

- An issue where the [Engraving Missions - Break the Limit! Create Engraved Equipment] event banner is intermittently displayed even after the event has ended. (Resolved on May 29)

- An issue where the specific buff condition is not applied normally. (Resolved on May 26)

* When a specific Gunpowder Barrel explodes, the damage amount is not applied.

* The specific corrupted debuff is not applied normally.

* Fixed an issue where ‘Ashu's Special Potion of Charm‘ was applied differently from the item description.

- An issue where the ‘Star Trace Crystalloid’ is being granted when acquiring heroes through certain methods other than summons. (Resolved on May 26)

- An issue where the [Ranking Mission - To the Top] Daily & Weekly missions intermittently fails to reset (Resolved on May 26)

* Rewards that could not be claimed normally due to this issue will be calculated and distributed sequentially.

- An issue where some objects are not displayed properly after reconnecting to the game in the ‘Echoes of Hearts’ event field (Resolved on May 26)

- An issue where characters are moved to an abnormal location upon reconnecting after entering certain instanced content (Resolved on May 22)

We sincerely apologize for the inconvenience caused.

We will continue to do our best to provide a stable gameplay experience.

Thank you.