Greetings, Star Guardians.

We would like to inform you of the currently known issues in the game.

We are currently investigating the causes of these issues and working on fixes.

Any additional issues identified or resolved will be updated through this notice.

Please refer to the details below for more information.

※ Last Updated: May 21, 2026 (Thu)

✦ Known Issues

- An issue where reward cubes may intermittently not appear after defeating a boss
- An issue where a hero does not appear in the Hero Info screen when first obtained through the ‘Regular SSR Hero Selection Ticket’ 
* The hero will be displayed correctly in the Hero Info screen after reconnecting.
* This issue only occurs when obtaining a hero that has not yet been owned, and for already owned heroes, Potential is granted immediately.
- An issue where party invitations may intermittently fail, and a reconnection pop-up is displayed 
- An issue where the UI for unachieved Mastery rewards is displayed incorrectly in the Potential menu on AOS devices 
- An issue where the red dot notification for the [Item] Codex is continuously displayed in certain environments
- An issue where game progress may become impossible after a hero dies in certain situations 
- An issue where characters may occasionally fall endlessly beneath the ground
※ These issues will be addressed in future updates.

✦ Resolved Issues
- An issue where the Crit Chance and Crit Damage buffs from the Special Skill ‘Dimensional Enhancement’ of Clotho’s Staff are applied to other heroes in the [Hero Clotho Trial Event - Staff] (Fixed on May 21)

- An issue where holding down the Normal Attack would be interrupted after using Clotho’s Staff Ultimate Move ‘Dimensional Domination’ in the mobile environment (Fixed on May 21)

- An issue where the Weaken effect of Escanor’s Greatsword Special Skill ‘Solar Impact’ is not applied to the second hit (Fixed on May 21)

- An issue where the Crit Chance and Crit Damage buffs from the Special Skill ‘Dimensional Enhancement’ of Clotho’s Staff do not expire in certain situations (Fixed on May 21)

- An issue where some UI may be displayed abnormally, or game progress may not proceed smoothly if a quest or content stage begins before all party members have finished loading (Fixed on May 21)

- An issue where a treasure chest unlocked by a specific Fire mechanism in the ‘’ region remains locked (Fixed on May 21)

- An issue where the Rate Info of [Clotho Pick Up - Enigmatic Helper] is not displayed properly (Fixed on May 21)

- An issue where information would not be displayed when selecting the icon of a member kicked from a Knighthood (Fixed on May 21)

- An issue where, after force-closing during the Passive Level animation and reconnecting, the crafting screen would be displayed after the animation completed when accessing the [Engrave] page (Fixed on May 21)

- An issue where characters may fall beneath the ground in certain areas when the [Graphic Quality] is set to [Very Low] (Fixed on May 21)
 

We sincerely apologize for the inconvenience caused.

We will continue to do our best to provide a stable gameplay experience.

Thank you.