Greetings, Star Guardians.

We would like to inform you of the currently known issues in the game.

We are currently investigating the causes of these issues and working on fixes.

Any additional issues identified or resolved will be updated through this notice.

Please refer to the details below for more information.

※ Last Updated: May 13, 2026 (Wed)

✦ Known Issues

- An issue where reward cubes may intermittently not appear after defeating a boss (Added on April 27)

- An issue where a hero does not appear in the Hero Info screen when first obtained through the ‘Regular SSR Hero Selection Ticket’ (Added on April 23)

* The hero will be displayed correctly in the Hero Info screen after reconnecting.

* This issue only occurs when obtaining a hero that has not yet been owned, and for already owned heroes, Potential is granted immediately.

- An issue where characters may fall beneath the ground in certain areas when the [Graphic Quality] is set to [Very Low]

* If this issue occurs, you can resolve it by using the ‘Emergency Escape’ button.

- An issue where party invitations may intermittently fail, and a reconnection pop-up is displayed

- An issue where the UI for unachieved Mastery rewards is displayed incorrectly in the Potential menu on AOS devices

- An issue where the red dot notification for the [Item] Codex is continuously displayed in certain environments

- An issue where game progress may become impossible after a hero dies in certain situations

- An issue where characters may occasionally fall endlessly beneath the ground

* These issues will be addressed in future updates.

✦ Resolved Issues

- An issue where the message ‘Skill not acquired’ is intermittently displayed, preventing use when using Escanor’s skill or Ultimate Move (Resolved on May 13)

- An issue where the Burn Damage trigger interval reduction effect of Escanor’s Greatsword Normal Skill “Cruel Sun” is applied to all DoT effects (Resolved on May 13)

- An issue where the Burst Gauge of certain summons is filled based on the attribute of the hero being attacked (Resolved on May 13)

- An issue where team formation information in the ‘Timespace Junction’ is reset each time you reconnect to the game (Resolved on May 13)

- An issue where Daisy’s Combat Power is not properly reflected in the progress of the [Reach Combat Class milestone with Daisy] mission in the ‘Daisy Growth Mission Bundle II’ (Resolved on May 13)

- An issue where players are moved to ‘Rockspire’ upon leaving a party (Resolved on May 13)

- An issue where some pet skills are missing or incorrectly applied (Resolved on May 13)

- An issue where red dot notifications for Boss Challenge and the Codex do not disappear (Resolved on May 13)

- An issue where new Main Quests are not updated upon first entering ‘Liones Castle’ (Resolved on May 13)

- An issue where entry to Sector 2 of the ‘Timespace Junction’ is not possible (Resolved on May 6)

- An issue where the Season end time and Sector unlock time for the ‘Timespace Junction’ were displayed incorrectly (Resolved on April 29)

- An issue where players may intermittently be unable to access the game after entering Sector 2 of the ‘Timespace Junction’ (Resolved on April 29)

* This issue was resolved through a server patch on April 29 (Wed) at 14:56 (UTC).

We sincerely apologize for the inconvenience caused.

We will continue to do our best to provide a stable gameplay experience.

Thank you.