Greetings, Star Guardians.
We have identified an issue where mail rewards distributed through the ‘’Daily Cube Key Giveaway Event’ were not properly delivered to some Star Guardians on March 29 (Sun).
Rewards for Star Guardians who did not receive them on March 29 (Sun) were distributed sequentially starting from 05:00 (UTC) on March 30 (Mon).
However, considering the actual delivery timing, an additional mail will be sent to those who were unable to claim the rewards.
Further details regarding the redistribution schedule will be provided through this notice once confirmed.
(Added on April 1 (Wed) 05:06 (UTC))
For Star Guardians who were unable to check the mail rewards distributed starting at 05:00 (UTC) on March 30 (Mon), or who checked the mail but were unable to claim the rewards, the items will be reissued via the in-game mailbox as outlined below.
✦ Redistribution Schedule
- During the April 8 (Wed) maintenance
* Rewards will be sent via your in-game mailbox and can be claimed until April 11 (Sat) 14:59 (UTC).
* Please note that we may not be able to assist with reissuance once the claim period has expired.
✦ Redistribution Reward
- Cube Key Bundle x1
: Use the item to obtain 20 Cube Keys
We sincerely apologize for the inconvenience caused, as we strive to provide an enjoyable and satisfying experience for all Star Guardians.
We will continue to do our best to provide a more stable service in .
Thank you.
