Greetings, Star Guardians.

The payment issue on Steam has now been resolved.

If you were unable to receive the purchased item due to this issue, please reconnect to the game and check your mailbox.

If the item has still not been delivered, please contact Customer Support.

We sincerely apologize to all Star Guardians who experienced inconvenience and will continue doing our best to provide a stable gameplay environment.

We have identified an issue on Steam where purchased items may not be delivered intermittently after completing an in-game purchase, and we are currently investigating the cause.

Once the issue has been resolved, additional information will be provided through this notice.

We apologize for the inconvenience.

Thank you.