Hello, this is the Freestyle 2 Operations Team.
Through user feedback and matchmaking data analysis, we are fully aware that the current matchmaking environment has not been operating smoothly, causing inconvenience when trying to enter games.
We sincerely apologize to all users who have experienced frustration due to long or unstable matchmaking.
We have been continuously monitoring this issue internally and have conducted thorough discussions
with the development team to identify a more fundamental improvement.
As a result, during the 2/23 (Mon) maintenance, the existing matchmaking structure will be discontinued and transitioned to a new automatic matchmaking system.
Through this change, we aim to :
- Reduce matchmaking waiting time
- Provide more stable match environments
Party matchmaking will still be supported, allowing users to form teams and queue together as before.
Additionally, while there is currently a feature that matches users with AI during off-peak hours,
we plan to improve this by introducing it as an optional setting in the future, allowing users to customize their experience according to their preferences.
Even after implementation, we will continue monitoring real gameplay data and make ongoing adjustments and improvements. We will also actively listen to and reflect user feedback.
We will do our best to provide a more comfortable and enjoyable play environment.
Thank you for your understanding and continued support.
- Freestyle2 Team