Dear, Ballers!
This is the Freestyle 2 Operations Team.
We have analyzed the intermittent abnormal game termination issue that has
been continuously occurring due to compatibility problems with the
Windows 11 version 24H2 environment.
The development team has identified that certain features of the external
libraries used in Freestyle 2 are causing compatibility issues with the latest
Windows 11 update version.
Currently, the problematic features have been fixed and applied, and since
the implementation, we have confirmed that the intermittent abnormal
game termination issue has been significantly alleviated.
We sincerely apologize once again to everyone who experienced inconvenience
due to this issue.
Furthermore, the development team is continuously monitoring the situation
to account for the possibility of additional issues occurring even after the fix.
If you continue to experience the above issue after the fix, please report it
through a 1:1 inquiry to our customer support center.
Email: [email protected]
We will strive to provide a more stable gaming environment for all players.
Thank you for your continued support.
- The FreeStyle 2 Team