The Top 5 Things To Know Before Launch
The wait is almost over! Hell Let Loose: Vietnam releases tomorrow, and we can’t wait for you all to deploy onto the battlefields of Vietnam.
Before the fighting begins, we’ve pulled together five key things you need to know ahead of launch, including what time you can jump in and the maps you’ll be fighting across, to technical information, community support, and known issues we’re already working to address.
#1 Launch Time
Hell Let Loose: Vietnam officially launches tomorrow. Check out the times below to find out exactly when you’ll be able to jump in and experience the battlefields of Vietnam for yourself.
Pre-Downloading Hell Let Loose: Vietnam
We know many of you are keen to get Hell Let Loose: Vietnam downloaded and ready ahead of launch. Pre-download availability will vary depending on your platform, so here’s the latest information:
PlayStation 5: Pre-download is already available. However, the final launch build will become available to download at 4pm BST tomorrow (1-hour before launch)
Xbox Series: Pre-download is expected to become available from 12pm BST tomorrow.
Epic Games Store: Pre-download will not be available. Players will be able to begin downloading the game once it launches.
Steam: Pre-download will not be available. Players will be able to begin downloading the game once it launches.
Please keep in mind that timings and availability may be subject to change. We’ll keep you updated if anything changes ahead of launch.
#2 The Battle Locations of Hell Let Loose: Vietnam
At launch, we will have six maps that players will be battling over. In order to give you more info, head to the latest dev blog that shares more info on each of these maps.
Launch Maps | Hell Let Loose: Vietnam
#3 System Requirements
Hell Let Loose: Vietnam will be available across PC, PlayStation 5 and XBOX Series. With this in mind, we want to make sure that PC users are aware of our minimum and recommended tech specs before they jump in:
AMD Users & FSR
We heard your feedback AMD users throughout the playtesting process. Although it won’t be available at launch, FSR is coming to Hell Let Loose: Vietnam in an upcoming update.
FSR 4.1 has already been implemented in-game, and the team is currently carrying out further testing and validation to ensure it’s ready for release. We’ll share more information on when you can expect FSR as soon as we’re able to.
NVIDIA Game Ready Driver
Ahead of launch tomorrow, NVIDIA will be releasing a new Game Ready Driver for Hell Let Loose: Vietnam. For the best possible experience at launch, we recommend ensuring you have the latest driver installed before jumping into the game.
#4 Customer Support & Community Feedback
Ahead of launch, we wanted to make sure you know where to go if you need technical support, encounter an issue, or simply want to share your thoughts and suggestions with the team.
Technical Support
If you need assistance, please start by visiting our Hell Let Loose Help Centre, where you’ll find solutions to many common issues. You can also find troubleshooting advice for a range of issues in the tech-solutions channel on our Discord server.
If you’re unable to resolve your issue through the Help Centre, you can contact the Hell Let Loose Support Team directly by clicking the button in the bottom-right corner of the Help Centre, or by sending a DM to the u/HLL Support bot on the official Hell Let Loose Discord server.
The Support Team is here to help support with the following issues:
Crashes
Bugs
Technical issues
And more!
For information on how to report a player in Hell Let Loose, please see our website here.
Should you wish to appeal any game bans, please see our website here for more information on how to do this.
Please note that the above support channels are intended for technical issues and support requests rather than general feedback or suggestions. If you’d like to share your thoughts on the game, you can do so through the channels below.
Suggestions & Game Feedback
We’re incredibly excited to hear what you, the community, think of Hell Let Loose: Vietnam and what you’d like to see from the game in the future.
With that in mind, we’ve opened a number of dedicated channels in our official Hell Let Loose Discord server where you can share your thoughts directly with us.
In our new Vietnam Suggestions forum, you’re welcome to share ideas for new cosmetics, weapons, factions, maps, or anything else you’d like to see come to the game. Feel free to go into as much detail as you like. No idea is too out there, and we can’t wait to see what you have to say!
We’ll also have a dedicated Vietnam Feedback forum where you can share feedback and report issues you come across while playing. While posts in this forum won’t go directly to our Support Team, we’ll be regularly reviewing your feedback and passing relevant reports and information back to the development team.
Alternatively, if Discord isn’t your thing, head over to the Hell Let Loose: Vietnam Subreddit, where you can share your suggestions, provide feedback, and discuss the game with other members of the community.
#5 Improvements & Known Issues at Launch
Before you jump in tomorrow, we want to give you an overview of some of the improvements we’ve made on the road to launch, as well as the known issues the team is already working to resolve as part of our live service updates.
Many of the issues listed below are already targeted to be resolved in our first update, while others may require a little more time. The team is working hard to address these as quickly as possible, and we’ll continue to keep you updated throughout live service.
If you encounter any additional bugs or issues after launch, please let us know through the Hell Let Loose Support Team, Discord or Reddit channels shared above. We’ll be actively monitoring your reports and feedback as more players jump into the game.
Improvements Since Crossplay Playtest
Before we get into the known issues, we wanted to highlight some of the work the team has done to get Hell Let Loose: Vietnam ready for launch.
Since the Crossplay Playtest, the team has resolved over 300 bugs, alongside making further improvements to stability, performance, audio, visuals, and the overall gameplay experience. We’re really pleased with the progress made ahead of launch, and this work will continue as we move into live service.
Here are just some of the improvements made ahead of launch:
Performance: Further performance improvements have been made across the board, helping to deliver a more optimised experience across all platforms.
Audio Balancing: Further balancing has been carried out to ensure the most important audio information is more prominent within the overall mix.
Radio Chat: Audio distortion affecting Command and Unit Radio Chat has been addressed (please do read the known issue below regarding Proximity Radio Chat)
Nameplates: Nameplates will no longer briefly flicker white when first appearing on-screen.
Character Lighting: Lighting issues affecting characters have been resolved across all outfits.
NVA Offensive HUD: Progress indicators will no longer incorrectly display all capture points to the attacking team during NVA Offensive matches.
AMD GPU Stability: Stability has been greatly improved for AMD GPU users, with a number of crashes identified during testing now fixed. Please note that the known AMD Windows Driver issues is still apparent which may cause stability issues for a small number of users but at a greatly reduced rate.
We’ve also been addressing a number of balancing areas highlighted by the community, including tunnels, helicopters, and more. For a deeper look at the improvements and changes we have been making on the road to launch, be sure to read our recent Road to Launch Dev Update.
Known Issues At Launch
While we’ve made significant progress ahead of launch, there are still some issues that the team is actively investigating and working to resolve.
Please take a look through the known issues below before jumping in:
Audio & VOIP Issues
The voices of other players using proximity chat can become distorted and robotic.This has been resolved in Squad and Leadership chats. It can still occur in proximity chat, and we’re currently working with our VOIP partner to resolve this in an upcoming patch.
Several users reported audio channels repeatedly cutting out during a large-scale stress test.
This has only been seen on PlayStation 5 Pro on a small number of occasions and is currently being investigated as we gather more data.
While traveling through a tunnel, players may not be able to see who is speaking in any VOIP channel, including themselves.
Players inside a unit will not be heard in proximity chat by other players if their Squad Leader leaves the unit.
Map Specific Issues
On Hue Outskirts in Conquest, floating name markers for capture points captured by default can appear below ground level.
HUD / UI Issues
Interaction text can persist on the Scoreboard and Match End Screen.
The Medic revive UI can sometimes display a placeholder name and incorrect distance when downed.
Keybinding, Options & Input Issues
On Xbox Series X|S, screen flickering can occur after enabling Motion Blur.
There is a low chance of losing keyboard input when spawning.
Gunner Fire and Gunner Alt Fire keyboard bindings can reset after leaving the Options menu.
Changing the default keybind for the Tac-Map may not be reflected within the map itself.
VOIP channels may not work when bound to mouse buttons.
Assigning a key to a new action does not remove it from the previous action.
Helicopter Issues
Supplies inside the Supply Helicopter are missing bullet collision.
The co-pilot can lose the ability to turn the helicopter using the right trigger after the main pilot dies.
On PlayStation 5, helicopter yaw controls can remain active after the player releases the control.
Tank Issues
Players are unable to downshift gears while the engine is on without pressing the throttle/accelerating.
Boat Issues
In some instances, only one of the two front-seat machine guns can be resupplied.
Weapons, Equipment & Combat Issues
NVA players are unable to place a Satchel on enemy constructables.
Character, Animation & Visual Issues
The NVA Knife can display placeholder textures when viewed in third person.
General Functionality Issues
When first deploying on a server, players can sometimes deploy without a weapon in hand.
AMD Stability
AMD GPU stability has been greatly improved since the Crossplay Beta. However, due to an existing AMD Windows driver issue, a small number of users may still experience stability issues.
We hope that you are as excited as we are for launch. It’s now your final chance to pre-order Hell Let Loose: Vietnam before launches on 13 August 2026. Pre-order now to receive the US Patrol Boat uniform.
