We have identified an issue where save data from versions prior to Ver. 1.0.2 (up to Ver. 1.0.1) can no longer be used.
We sincerely apologize for the inconvenience caused to our players.
■ Affected Users
Players who played on Ver. 1.0.1 or earlier ※ There is no issue for those who started playing from Ver. 1.0.2 (updated on Feb 15) or later.
■ Cause
This issue was caused by an error in the save data identification ID settings.
■ Current Handling
Due to the nature of this issue (irreversible data structure problem), it cannot be fixed via a standard update.
Therefore, we are providing individual support to affected users.
■ Important Notes
This is a temporary workaround
It will not be compatible with future updates
If you wish to continue playing future versions, you will need to restart the game from the beginning
Approximately 2GB of free disk space is required
■ How to Request Support
Please send the following information via the contact form on our official website:
Your Steam username
The text shown in the “Description” field of “TheVampiresBrideTheNovelGame.exe”
Your contact email address
【How to obtain the “Description” data】
Launch Steam
Right-click the game in your Library
Select “Manage” → “Browse local files”
Right-click “TheVampiresBrideTheNovelGame.exe”
Open “Properties” and check the “Description” field (e.g., “TheVampiresBride_multi”, etc.)
■ Contact Form
Please go to “Contact” and select
“Inquiry regarding save data for versions prior to 1.0.1”
※ Please allow 1–2 days for a response.
We sincerely apologize for the inconvenience caused by this issue.
We will take measures to prevent this from happening again.
Thank you for your continued support.