Server Maintenance Notice
To provide a more stable service, server maintenance will be conducted according to the schedule below.
Maintenance Schedule
2026-03-12 07:00 ~ 08:00 (UTC)
2026-03-12 00:00 ~ 01:00 (PDT)
2026-03-12 08:00 ~ 09:00 (CET)
Update Details
The Duo Mode test period has been extended until the regular maintenance on March 19.
The 2nd Survival Zero Ranked Season schedule has been adjusted:
Previous end time: March 20, 14:00(UTC); March 20, 07:00(PDT); March 20 15:00(CET)
New end time: March 18, 14:00(UTC); March 18, 07:00(PDT); March 18 15:00(CET)
The 3rd Zenith League will begin on March 20, 15:00(UTC); March 20, 08:00(PDT); March 20, 16:00(CET)
Upcoming Data Reset Notice
To improve the database and restructure the game system, a data reset will be carried out according to the following schedule.
Reset Schedule:
After the maintenance on March 19, 2026
Data to be Reset:
All items and currencies stored in Stash, Inventory, and Secure Container
Vendor reputation and mission progress
Character level
All other data except existing characters and character nicknames
Bug Fixes
Fixed an issue where players occasionally could not control their character after the game started.
Fixed an issue where using right-click to equip throwables or healing items to a quick slot could cause the previous slot item to be used or the equipped item to disappear.
Fixed an issue where the marketplace lowest price per item was incorrectly displayed as “No items registered.”
Fixed an issue where the craftable icon for favorited crafting items did not display properly when switching characters.
Fixed an issue where the reload UI remained on screen after removing a ranged weapon while the reload UI was visible.
Fixed an issue where the guard gauge would not recover if a zombie grab attack occurred while guarding with a shovel.
Fixed a visual issue that occasionally occurred when viewing previous season ranking records.
Fixed an issue where some item looting sounds did not play correctly or played all at once upon entering a certain range.
Known Issues
Some objects in the Interval Zone may appear abnormally.
The client may occasionally crash when changing floors or while spectating.
The hit effect and related HUD do not appear when the Smasher Slam skill hits a character.
Items on the ground may occasionally not be lootable.
Mouse clicks may occasionally become unresponsive in certain situations.
This can be resolved by pressing ESC twice.
If the issue persists after reconnecting, please report it via the HELP CENTER.
The game may occasionally crash during shader compilation.
Players can toggle crouch/stand while grabbed by a zombie.
If a zombie grab occurs while using a smoking item, the cigarette visual may display abnormally.
After a player dies from a zombie grab attack, the zombie may fail to return to normal AI behavior.
In rare cases, the game may freeze when a zombie grab attack occurs under certain conditions.
Some UI elements may appear abnormal when DLSS Frame Generation is enabled.
Intermittently, a gray screen may temporarily appear when entering a Duo Mode match.
Important Notes:
Matchmaking will be disabled 30 minutes before maintenance begins.
If maintenance begins while you are in-game, items may be lost.
Please make sure to exit the game safely before maintenance starts.
We will continue doing our best to provide a better gameplay experience.
Thank you.