We hope that you are enjoying No Man’s Sky, but if you have mailed [email protected] with an issue, then please know that we are working to respond and make your experience as smooth as possible.
We're genuinely so sorry for any issues people are having. A small per centage of players are seeing problems, but because so many are playing even that is a large number. All our energy is focused on these issues.
For a list of most common issues and workarounds please go here:
Common Workarounds
Many of the most critical issues now have workarounds. PLEASE try these first if you are encountering problems.
We have hot fixes for many issues in a build which is currently with our test team. This will exit testing and be made live for all players early next week.
If you are having issues and want to check this out immediately, we have made it available in a new Steam branch, called "Experimental".
To see what changes are active on Experimental, and how to use it, please check here:
Experimental Branch
If you are having issues, please mail [email protected]
Thank you,
Hello Games