1. What is the STEAM Playtest (Pioneer Test)?
Answer:
The Playtest is a test exclusive to PC users on the STEAM platform. It is free, limited in participant numbers, and data-wiped (limited means that test qualification must be applied for, but no activation code is needed).
2. Does the Playtest server share data with other version servers?
Answer:
No, the Playtest servers are exclusive to STEAM and do not share or inherit data with any other servers.
3. How do I select a server for the STEAM Playtest?
Answer:
This Playtest offers four regions: Asia, Europe, North America, and South America. Choose based on your connection speed to the servers for an optimal experience.
4. How can I gain access to the STEAM Playtest?
Answer:
Request Playtest access via the SERAPH Playtest store page on STEAM. Once qualified, log in directly with your STEAM account — no activation code required.
5. What are the dates for the STEAM Playtest?
Answer:
The start and end dates of the Playtest will be announced in the official community announcements.
6. Can I share Playtest content on social media (e.g., livestream, record, or screenshot)?
Answer:
Yes, as long as you comply with laws, regulations, and platform rules. Content sharing, discussions, and dissemination are encouraged. However, we reserve the right to pursue legal action for unauthorized actions like data unpacking, theft, or deliberate defamation. Thank you for your understanding and support.
7. What events are available during the STEAM Playtest?
Answer:
Refer to the official community announcements for event details. Notably, the Wishlist Rewards event will distribute rewards during the game's official launch phase. Prizes are abundant and practical, so we encourage everyone to participate actively.
8. What should I do if NPCs or quest monsters disappear, making it impossible to complete a quest?
Answer:
Click your avatar, exit the room, and re-enter the map to refresh it (this works for solo games as well).
9. What should I do if my pet cannot be summoned?
Answer:
Pets have a usage time limit. Check the usage time on the pet function page. Pet time extension items are provided in this Playtest and can be used from your inventory.
10. How do I contact the developers during the Playtest?
Answer:
This Playtest is essential for preparing the official release version. Participants can provide feedback and suggestions about their gaming experience, particularly reporting major bugs. Use the STEAM platform (via email or forums) to contact us. Special contributions may receive unique rewards.
11. What should I do if specific files are flagged or deleted during the download, or if the game fails to launch after downloading?
Answer:
The Playtest package includes a dedicated anti-cheat system that might be falsely flagged by antivirus software. If you encounter such issues, temporarily disable your antivirus software and redownload the game package.