Greetings Heroes!
We want to share an important update with you on how you can claim YOUR Evercore Heroes: Ascension keys if you purchased any of the closed beta Evercore Heroes (2022) founder editions.
Read the following message thorough to learn more!
Evercore Heroes history
In October 2022 we announced Evercore Heroes - a unique and exciting 4v4v4v4 competitive PVE game. The project ended up not getting the traction it needed to survive during Closed Beta, and we had to make the hard call to sunset it in August 2023.
Evercore Heroes: Ascension is a different game set in the same universe as the original Evercore Heroes, but a different game experience entirely as a 1-3 player co-op hero roguelite. The game is fully playable and planned to enter early access the 24th of June 2025 with a full release planned in 2026.
We understand this is not the game you originally backed us for and we want to make sure to let you know that a refund remains available for you.
If you are interested in checking out Ascension, we’d like to ask you to reach out to our partner, Xsolla, to request for your keys for Evercore Heroes: Ascension. Make sure you provide them with the email you purchased the game under.
We know this process might feel convoluted, and we're sorry that a more straightforward solution wasn't possible.
Here’s what you need to know about the keys you will receive:
The keys you will receive will be for Steam (PC) only
The standard edition will entitle you to 2 keys, the Legend edition will entitle you to 3 keys and the Hero edition will entitle you to 4 keys
A key will grant access to Early Access and the full game on release
Keys can be redeemed on any Steam account but are not intended for resale
How to Request Your Keys
Here are the steps to request your keys:
Send Xsolla support a message - send an email to [email protected] with ‘Evercore Heroes’ in the subject. Let them know what email you bought the game under and whether you are requesting a key for Evercore Heroes: Ascension as a substitute for the previous game or that you’d prefer to get a refund.
Xsolla will double check your decision and that you are aware of the current situation of the new game and whether you’d like the substitute game keys for Evercore Heroes: Ascension or a refund.
Depending on your decision, you will receive your substitute keys
If at any time you have any questions or need more information, feel free to reach out to us or Xsolla directly.
Thank you for your continued support!
~Vela Team
