Dear Players,

To maintain a fair and just gaming environment, we are committed to providing an enjoyable experience for all. Recently, we discovered that some players maliciously exploited a game bug to duplicate items, severely disrupting the balance of the game and the experience of other players. We take this matter very seriously and have implemented the following measures:

1. Bug Fix
The bug has now been fully resolved, and the issue will not recur. We appreciate the community's attention and support for fair gameplay.

2. Punishment Measures for Involved Players
In accordance with the relevant provisions of Chapter 4 of the Steam Subscriber Agreement, "Online conduct, cheating and illegal behavior," after a thorough investigation of the data, we have decided to apply different levels of bans to players who have exploited vulnerabilities for improper gains. Additionally, we reserve the right to recover all unfair benefits obtained through such actions.
7 accounts with lighter offenses have been banned for 7 days.
44 accounts with more serious offenses have been banned for 60 days.
We hereby declare that we will strictly enforce game environment regulations to protect the rights and interests of the majority of players. We urge players to take good care of their accounts, refrain from lending accounts, avoid using third-party cheat programs, and never exploit bugs for unfair benefits.

If you have any questions about the above, please contact us via official email at [email protected]. We will respond to all inquiries. Thank you for your support.

Steam Subscriber Agreement:
https://store.steampowered.com/subscriber_agreement/
Please note: The above-mentioned punishments took effect immediately upon the release of this announcement, and the relevant players have been processed.

3. Commitment to Fair Play
We are committed to upholding a fair gaming environment and will not tolerate any behavior that disrupts game balance. Moving forward, we will continue to enhance bug detection and prevention to ensure the healthy development of the game.

4. Encouraging Player Reports
We encourage all players to actively report any violations within the game. Successful reports will be rewarded, with specific reward details to be announced in future communications.

Thank you for your understanding and support!
We hope all players will cherish the gaming environment and enjoy a fair and fun experience. If you have any questions about this announcement, please contact us through our official customer service channels.

Best regards,
Operations Team of 火焰征程