Update [2014.07.16 16.15 UTC]:
The servers hamsters have been fed and some of them replaced but the servers are back to duty! As a thank you for your patience everyone has a 2 day Veteran Membership added to his account. Those who already had it running, will have 2 days extra added. Thank you for your patience and see you in battle!
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Update [2014.07.16 12.30 UTC]:
The servers are still misbehaving. We currently can’t provide an estimated time when the servers will be back up. We will keep you informed on all platforms.
Thank you for your patience.
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Update:
Unfortunately the issue was a lot more severe then expected. We are keeping the servers offline for tonight, it appears to be that one of our hardware components is experiencing technical difficulties. The servers will be back up and running as fast as possible tomorrow.
We are deeply sorry for the inconvenience and will make this up to you. Those who have ribbon boosters and veteran memberships running will not have to worry about their lost time.
We thank you for your understanding and patience with us.
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Update:
The rollback did not have the desired effect. The servers are still misbehaving. IT is working on a solution.
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Update:
Servers are coming back up. Thank you for your patience.
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Due to some unforeseen server issues our server had to be taken down for immediate maintenance. Our IT department is doing the best they can to bring the servers back online as soon as possible.
We are going to rollback the latest hot fix to ensure the stability of the game. The estimate downtime is approx. 1 hour more (Servers are estimated to be back up at 19.30 UTC).
We're sorry for any inconvenience this may have caused you and thank you for your patience.
~Circinus