EDIT: Servers are back up!
As you may or may not know, we're experiencing a Distributed Denial of Service (DDoS) attack on our game-servers, our community website and our forum, making it impossible to play the game.
So let us give you a bit of background for the attack and an update of where we are now:
- Yesterday at 11.45 CEST we did our largest banwave to date banning a huge pile of cheaters.
- At 15.30 our servers went down due to a DDoS attack making it impossible to access the game, our community website and our forum.
- Shortly after we received threats that we should unban all banned players or else our servers would "fry and die".
- We're working as hard as we can to fix this and to take measures to prevent this from happening in the future.
- Players with an active Veteran Membership will get it prolonged once the game is up again.
- When we're well on the other side of this we'll make a special event for all players to make up for this unfortunate situation.
- Unfortunately we can't give an ETA of when the servers will be back up again, but we assure you that we're doing everything we can!
We're terribly sorry about the situation and we hope that we'll get this fixed soon, so we can all return to the game and have fun!
We encourage you to join today's Twitch-livestream at 15.00 CEST where we'll give you the latest news about the attack: http://www.twitch.tv/heroesandgenerals
Best regards,
Reto-Moto
If you want to know more about about what DDoS means, then take a look here at Wikipedia.
