Hello Agents, this is the Closers World Service Team.

From the bottom of our hearts, we thank all of you who have been with and supported Closers World throughout the years.
We regret to inform you that we have made the difficult decision to end the Closers World service.
This announcement is intended to provide advance notice regarding the upcoming end of service.

After careful consideration of the operational circumstances surrounding Closers World, we have come to the difficult decision to conclude the current Closers World service.
This decision was not made lightly, and we deeply appreciate the continued support, passion, and memories shared by our players throughout the years.

1. Service Termination Schedule

• End of N-coin Charge (N-coin purchase and new account registration function will no longer be available)
  • May 20, 2026 at 5:00 AM UTC



• End of Game Service (the Closers World servers will no longer be available)
  • June 24, 2026 at 5:00 AM UTC



• End of Customer Support (customer support services will no longer be available)
  • June 24, 2026 at 5:00AM UTC

2. Availability of Game Service Until Termination

The game will remain playable until the official service termination date listed above.
After the service termination, access to the game and all related online features will no longer be available.
Please note that all game data, characters, and items will become inaccessible after the service ends, and recovery will not be possible.

3. In-Game Purchases and Refund Policy

Detailed information regarding refund eligibility, procedures, and applicable periods will be provided in a separate notice.

Refunds, where applicable, will be processed in accordance with the policies of each platform store (e.g., Steam), and may be subject to platform-specific terms and limitations.

Official community channels, including but not limited to forums, social media pages, and Discord, may also be closed following the service termination.
Further details regarding the closure schedule of community channels will be announced separately.

We would like to extend our heartfelt gratitude to all players who have supported Closers World throughout the years.
Your passion, feedback, and the time you spent with us in New Seoul have meant a great deal to us.
New Seoul may come to an end, but it remains somewhere.

We sincerely apologize for any inconvenience this may cause and kindly ask for your understanding.

Thank you for being part of the Closers World journey.

Yours truly,
The Closers World Service Team