Dear Metas,
From February 20 to February 26, Once Human banned a total of 130 players. Among them, 44 players were publicly penalized for using cheats, and 14 players were punished for maliciously affecting other players.
Because the AI model is still being updated, backend monitoring data shows there is still a slight chance of false bans being triggered. If you have any questions or concerns about a penalty, please submit an appeal through the in-game appeal screen. We sincerely apologize for any inconvenience this may have caused.
We have continued to receive reports from Metas regarding cheating players. During this period, the most frequently reported cheating behaviors included wallhacks, aimbots, flying, teleporting, clipping through walls, and abnormal damage. We have promptly verified these reports and taken appropriate action.
Moving forward, we will enhance real-time data monitoring and retrospective enforcement against groups engaging in malicious in-game behaviors like frequent use of hacks, carrying cheaters, or verbal harassment. Once suspicious malicious activities or benefits gained through cheating are detected, we will conduct periodic retrospective penalties. The list of penalized accounts will be published in the corresponding cycle's Fair Play Announcement. We reiterate that RaidZone is a survival competition experience that emphasizes fairness. Any individual or team actions that disrupt the game's fair environment are strictly prohibited. We encourage all Metas to report such incidents and submit evidence through the in-game reporting system or other official feedback channels. Upon verification, appropriate actions will be taken.
Additionally, any exploitation of automated scripts, game exploits, or bugs to gain unfair advantages will result in penalties once confirmed.
If you encounter any violations in the game, please report them through the designated channels or official customer service. We will prioritize investigation and eliminate any behavior that undermines fair play. Let’s work together to maintain a fair gaming ecosystem and reject malicious actions! Thank you for your understanding and support, Metas!
Finally, since the launch of the anti-cheat damage compensation mechanism, a total of 814 compensation grants have been issued to 287 players during this period. If you have any questions regarding anti-cheat damage compensation, please feel free to contact us through our official customer support channels. This mechanism is intended to help make up for the losses players may have suffered in fair competitive play due to cheating. Every compensation granted reflects our firm zero-tolerance policy toward cheats and our serious commitment to protecting the rights and interests of affected players.
At present, the scope of compensation cannot yet cover all possible situations. If you have been negatively affected by cheating players but did not receive compensation, we sincerely apologize. This does not mean that your experience has been overlooked; rather, it reflects the current limitations of our detection and coverage mechanisms. If you wish to apply for compensation, please submit feedback through the official customer support channels and include detailed information such as match details, date and time, and the specific losses incurred. Every piece of feedback you provide is essential for us to further optimize our compensation algorithms and expand the scope of protection.
Below is a list of players recently penalized for severe violations. The accounts involved have been reviewed and confirmed to be in violation. For any questions, please contact in-game customer support.
1. Language violations
From February 20 to February 26, a total of 110 players received bans for language violations:
30 days — 2 players
7 days — 8 players
1 day — 77 players
2 hours — 23 players
(Due to space limitations, we do not provide the list of players banned for speech violations.)
We've been paying close attention to feedback regarding the chat restriction system and have launched a focused optimization effort. Improvements include upgraded smart filtering to reduce false positives and better manual review processes for more accurate judgment. We'll continue refining this system to make communication smoother.
This world is brought to life by your interactions—whether you're sharing highlights or fighting alongside friends, every sincere exchange brings warmth to the game. We hope everyone uses kind words to build meaningful memories and protect the beauty of the world of Nalcott together.
2. Use of cheats or hacks
We will identify the characteristics of newly discovered cheats and use them for retroactive investigations. After banning an account, we will check if it has any associated "alt" accounts and ban those as well.
The following is the list of players penalized for using cheats or hacks from February 20 to February 26:
Region | Server Name | ID | Nickname | Ban Duration | Ban Reason |
North America | Manibus-Y0001 | 1560**313 | i**еr | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
North America | 72hours_Events-X01 | 1566**991 | 施内布* | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
North America | Biweekly_Lowpop-A0001 | 1557**753 | L**Droppp | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
North America | Biweekly_Lowpop-A0001 | 1565**372 | d**ess9 | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Latin America | Manibus-Y0002 | 1529**018 | C**zepamGood | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Latin America | Biweekly_Highpop-A0001 | 1516**624 | G**IZX | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Latin America | Biweekly_Highpop-A0001 | 1529**587 | G**el.24. | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Latin America | Weekly_Highpop-A0001 | 1529**974 | SEB* | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Europe | Manibus-Y0008 | 1561**029 | V**3LLS1NG | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Europe | 72hours_Events-X01 | 1559**553 | Л**ошка12 | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Europe | Biweekly_Highpop-A0001 | 1573**505 | H**eroFace | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Europe | Biweekly_Highpop-A0001 | 1574**849 | S**yBeyBiii | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Europe | Biweekly_Lowpop-A0001 | 1574**716 | s**tvictory | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Europe | Weekly_Lowpop-A0001 | 1574**101 | G**ÃL | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Europe | Weekly_Lowpop-A0001 | 1574**382 | N**ed | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Europe | Weekly_Lowpop-A0001 | 1574**715 | B** | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Europe | AosPrivateServer | 1572**487 | M** | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Europe | AosPrivateServer | 1574**494 | T**GO | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Europe | AosPrivateServer | 1574**711 | k**l2003 | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Europe | Starter_Tutorial | 1574**899 | E**Ekan | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
HK & MO & TW | 72hours_Events-X02 | 1512**117 | M**ii_chan | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1543**244 | M**n6 | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1543**779 | n**empo | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**911 | F**yhtP1noy. | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**018 | N**ekaboo. | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**736 | 阿小刀* | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**001 | L**rr00_00 | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**467 | チ** | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**343 | K**berr | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**691 | 你刀哥* | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**596 | 斯帕科* | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**739 | 小小刀* | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**663 | *얼굴일 | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**515 | 日林* | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**046 | p**ca | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**426 | B** | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**684 | U**om | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**386 | B**youtodeath | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**886 | GGM* | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**472 | fdj* | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**514 | **가 | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**470 | こ**いじ | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**291 | L**carino | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
Southeast Asia | Biweekly_Highpop-A0001 | 1544**770 | 神之* | 3600days | Use of Unauthorized Software & Malicious Code Cracking |
* Server shown is where the ban was issued.
3. Malicious exploitation of game mechanics to disrupt others (e.g., blocking roads with vehicles, intentional interference, obstructive building placement, etc.)
We take a firm stance against behaviors that disrupt others' gaming experiences. If you come across such behavior, please report it via the in-game reporting system or to customer support.
Going forward, any verified malicious behavior that disrupts gameplay will result in immediate bans. We encourage all Meta-Humans to play responsibly and help us maintain a fair and enjoyable gaming environment.
Below is the list of players penalized for maliciously exploiting game mechanics from February 20 to February 26. Due to space limitations, only ban records are displayed:
Region | Server Name | ID | Nickname | Ban Duration | Ban Reason |
Europe | Manibus-X0249 | 1560**619 | К**лодка | Demolishment of buildings + warning | Building placement violation |
Southeast Asia | E_Dream-X0068 | 1536**144 | M**orea2-D7 | Demolishment of buildings + warning | Malicious behavior |
Southeast Asia | E_Dream-X0068 | 1536**106 | M**orea2-D6 | Demolishment of buildings + warning | Malicious behavior |
Southeast Asia | E_Dream-X0068 | 1536**253 | M**orea2-D9 | Demolishment of buildings + warning | Malicious behavior |
Japan | Manibus-Y0002 | 1509**234 | K**aKoru | Demolishment of buildings + warning | Building placement violation |
Europe | E_Dream-X0074 | 1523**973 | Е**мка | Demolishment of buildings + warning | Building design violation |
Southeast Asia | Deviation-Y0002 | 1543**492 | C**zhu | Demolishment of buildings + warning | Malicious behavior |
Japan | E_Dream-Y0002 | 1510**870 | 公**んじょぉぉぉぉぉぉぉ | Demolishment of buildings + warning | Building placement violation |
Europe | P_Clash-X0150 | 1564**744 | V**imis | 3 days | Malicious behavior |
Europe | P_Clash-X0150 | 1552**871 | '**pectre- | 3 days | Malicious behavior |
Europe | P_Clash-X0150 | 1539**976 | S**arowRT | 3 days | Malicious behavior |
Europe | P_Clash-X0150 | 1520**466 | R**ulD | 3 days | Malicious behavior |
Europe | P_Clash-X0150 | 1532**567 | R**haped | 3 days | Malicious behavior |
Japan | E_Dream-Y0002 | 1509**895 | キ**・カズマ | Demolishment of buildings + warning | Building placement violation |
Once Human Development Team