Greetings from the Warhaven team!
To help players enjoy the game, we'd like to give everyone a heads-up on what's been going on.
Please check below if you're having trouble playing the game,
and if we notice anything that needs some clarification, we'll add more as necessary.
We will continue to work to make Warhaven a smooth playing experience, and we ask for your understanding.
(2023-10-04 18:40 PDT)
■ [Check-In Challenge Event] An issue where the 'Check-In' button is not working.
■ [Check-In Challenge Event] An issue where some of the cumulative Check In Rewards are not visible.
→ We are currently looking into this. We'll make the fix as soon as we find the cause.
■ Occasionally not being able to reinforce/rejoin the battlefield.
→ We are currently looking into this. We'll make the fix as soon as we find the cause.
■ Divine Stone icon is gray (neutral) when reinforcing/returning in Reclamation.
→ We are currently looking into this. We'll make the fix as soon as we find the cause.
■ Not being able to see the number of owned Exemption Tickets.
→ 'Reinforcement Prevention' will be visible if you own any 'Exemption Tickets.'
■ Unable to receive party invitations on some PCs.
→ You can join parties normally by inviting people to a party if you're not able to receive party invitations yourself.
■ Unable to move because the character gets stuck in certain locations.
→ Press the Recall button (B) to return to normal gameplay.
■ Game randomly crashing.
→ 1. If the game is crashing because your PC specs are lower than recommended, please adjust the game settings.
1) Press [Esc] in the lobby screen and click [Game Settings].
2) [Quality] Lower the overall graphical quality one level at a time.
3) [Quality] Turn off the Environment Interaction, Character Special Effects, and Detailed Corpse-Stone Effects Upon Death.
4) [Display] Change Anti-Aliasing Method to FXAA.
5) [Display] Deactivate vertical sync.
6) [Advanced] Turn off Motion Blur and Threaded Resource Rendering.
→ 2. If the game keep crashing after adjusting the game settings, please try the following solutions:
1) Press the Window Key + R and enter the following in the Run Window:
%LocalAppData%\Warhaven\Saved\Config\WindowsClient
2) Delete the GameUserSettings.ini file from the folder that opens up.
3) Re-launch the game. (Your previous settings will reset.)
■ Unable to save the profile card after making changes on the Steam Deck.
→ Please make changes to the profile card on PC.
■ Event notifications appear even when no event rewards can be claimed.
→ Event notifications display once a day, regardless of whether they are available or not.
→ Please make sure to collect your event rewards before the event ends while we work to confirm the cause and fix the issue.
■ Two identical items are occasionally equipped when using stickers and emote items.
→ We are currently investigating the cause, and will fix the issue as soon as it is confirmed.
■ While using basic attacks as Spike or Warhammer, occasionally the character begins a charge attack like Impale or Hammer Blow instead.
→ This issue can occur frequently when attacking while guarding.
→ We're working on a fix, and will alert players as soon as it is implemented.
■ An issue of Profile sticker and battlefield sticker items are occasionally unable to be equipped.
→ As a workaround, items will now equip normally after [ESC] > [Lobby Restart]. We will fix the issue as soon as the cause is confirmed.