Hi everyone,
We have recently received information that some users who legally obtained the game through the Fanatical Build Your Own Indie Treasures Bundle or Fanatical Build Your Own Equinox Bundle may have experienced issues with unused Steam keys being revoked or no longer working.
We want to clarify that this was not something we intentionally caused, and we were not previously informed that legitimate customers from these bundles could be affected.
If you purchased the game legally through one of these Fanatical bundles and your Steam key was affected, please contact us by email and include proof of purchase. We will review each case and provide replacement keys to legitimate customers who were impacted.
Please send the following information:
Proof of purchase from Fanatical
Bundle name
The affected Steam key, if available
Your Steam account/profile link, if possible
We do not want any legitimate customer to lose access to the game, and we will do our best to resolve this fairly.
Thank you for your understanding and support.