Ok the last hotfix didn't work, so we have decided on a new plan of action.
We will be doing a true QA bug squashing playtest to find and squash this insidious matchmaking/reconnect bug once and for all. We will be adding a ton of logs to our service server to pinpoint the bug and only by you guys suffering in long queue times and never ending reconnect loops will we be able to find the culprit. We will extend the playtest until we can find and fix this issue. We call on all true testers to keep trying to play the game even through all the upcoming disruptions and disconnects. Once we fix it, we'll leave the playtest up for another 24 hours so everyone can actually enjoy the game as it was meant to be. We will need to playTEST first so we can eventually get to the real PLAYtest. Thanks for your patience and understanding!
Also here is a suggestion from one of our community members if you get stuck in a specific reconnect loop. Thank you to Fugitive Jay for this workaround.
"Guys ive learned that if you have issues getting into a match, and it kicks you back to the lobby, click ok on reconnecting, it wont work because your party never went into the match, and unready, stash your gear and alt f4, and reload the game. has fixed it for me and my two buddies multiple times"
if that fails then you'll have to bite the bullet and Alt+F4 out and then press "Cancel" on the reconnect prompt and you'll lose your items but you should be able to re-queue into a new match.