Earlier today, a hotfix intended to fix a flaw in Ranked Mode unexpectedly introduced a serious error. For a short time, players who entered Ranked Mode found that their saved deck lists had been wiped.

While the issue was resolved quickly, we regret to say that, after investigating this matter, we are unable to restore decks to their previous state. Rest assured, your collections remain fully intact.

As an apology, we’ve delivered a compensation package to all affected players. The next time they log in, they will see 1,000 gold was added to their accounts. If you were affected and have not received compensation, please try to log in once more before contacting support.

We know how frustrating it is to lose a deck you’ve carefully crafted, and we’re already taking steps to ensure this never happens again. In the meantime, we encourage the community to rally together — if you have a favourite deck, share it in the in-game chat to help fellow commanders get back into the fight.

Thank you for your patience, your passion, and your understanding.