We want to provide an update regarding the current issue affecting card packs in Maximum Pro League (MPL). We are aware that new users attempting to enter MPL, as well as existing users trying to open card packs, are encountering an error.
We have identified the root cause and are actively working on a solution to restore normal functionality to card pack openings in MPL.
Current Situation
- Existing Card Packs: If you attempt to open a card pack already in your inventory, you will receive a timeout error or a message indicating the card was not created. The pack will remain in your inventory and will not disappear. Once the issue is resolved, you will be able to open all packs you have purchased.
- New Purchases: If you attempt to purchase a card pack you don’t currently own, the same error will occur. However, after restarting the game, the currency will be deducted, and the pack will appear in your inventory (marked with “Free x1” in the store). These packs will remain unopened until the issue is fixed.
- New Users: MPL relies on the creation of new cards to build your initial team. As a result, new users will not be able to access MPL until the issue is resolved. All starter packs will be available to open once the fix is in place
Timeline and Next Steps:
A fix is in development and will be available in our next update. This fix will take some time and will require a patch for both Steam and Xbox. Until then, we encourage users to NOT attempt to purchase or open packs in MPL.
We understand the frustration this may cause and apologize for the inconvenience. Challenges such as this come with the territory of an early access launch, and we are committed to getting MPL back up and running as soon as possible. We appreciate your patience and will continue to provide updates as we implement solutions, including a permanent fix planned for the near future.
Thank you for your understanding and continued support.