We have released an update patch on STEAM today to resolve unexpected issues such as crashes that have been occurring.
Update patch: Ver 1.03
Changes and Adjustments:
- Resolved crashes occurring during Story Mode.
- Fixed crashes when selecting modes from the menu or returning to the menu from various modes.
- Addressed crashes occurring at the start or end of online matches.
- Improved overall stability related to loading processes.
March 27th JST updates:
- Fixed an issue where the application would crash when switching the application to inactive by pressing Alt+Tab in Fullscreen Mode.
- Fixed an issue where the screen would freeze if the application window is continuously moved during the loading screen in Window Mode.
Notification:
We have confirmed that this update resolves some of the issues. However, if you continue to experience problems, we will prioritize investigation and address them promptly. Should you encounter any crashes or unexpected behaviors, please kindly provide your feedback in the comments of this thread.
Additionally, it would be greatly appreciated if you could provide the following information to help us improve our support:
- GPU
- CPU
- OS (e.g., Windows 10, Windows 11 HOME, Windows 11 PRO)
- OS version
- Graphics mode (Quality mode, Balanced mode, Performance mode)
- Window mode (Windowed, Borderless Window, Fullscreen)
- Game language
- PC's regional settings/language
- Details of the issue
Additionally, if a crash report file is generated during a crash, we would be grateful if you could send it to Bandai Namco Customer Support along with the above information. Please do not post these files in this thread.
They can be found in:
C:/Users/YourUsername/AppData/Local/CrashDumps
Filename: BLEACH_Rebirth_of_Souls.exe.●●●●.dmp
Bandai Namco Customer Support: https://bnfaq.channel.or.jp/inquiry/3177
*This contact is for Japanese support only. For international inquiries, please contact us through the following link:
https://bnfaq.channel.or.jp/faq/detail/8111
We apologize for any inconvenience caused and appreciate your understanding and cooperation.