Thank you for your continued interest in Guilty Gear -Strive-.
This is Ken Miyauchi, producer of Guilty Gear -Strive-.
First, we would like to sincerely apologize for the inconvenience caused by the network issues that have been affecting the game. Our team has made it our top priority to identify the cause of the issues and will continue doing our best to resolve them.
Regarding the current situation:
We have currently identified the cause of a large impact on the issues with the network mode and are actively working together with related parties on improvements to address the problem.
We have received many inquiries regarding certain network problems believed to be caused by malicious hacking. However, from our current investigation, we have determined there is a high likelihood of an unrelated, not human-induced cause behind these problems. We are currently carefully investigating the situation.
Our direction going forward:
Although the exact method is yet to be determined, we are currently working on a patch to address issues caused by the connection processing and to improve certain connection processes. The release timing will be announced once the patch is ready. We appreciate your continued patience.
For more information on any present or future developments, please refer to the Guilty Gear official Twitter account, as well as the official Guilty Gear -Strive- homepage.
Finally, we sincerely apologize for any obscurity in our communication and for the delay regarding our company’s ongoing efforts to address these recent issues with the game and improve online network stability and security. In addition, any and all feedback regarding these and other issues, as well as opinions or requests for improving our games, are always welcome and appreciated.
Your continued patronage is very important to us, and we will do everything in our power to further enhance your Guilty Gear -Strive- gaming experience.
We thank all users for your support and understanding.