
Dear Smashers,
Please be informed of the below known issues after the August 3rd update.
We apologize for any confusion or inconvenience, and we will resolve the issue as soon as possible.
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* Known Issues
1. (PC) The Play Time Event screen intermittently appears abnormal when you first log in to the game after the update.
→ If you are facing this issue, please reconnect to the game for the screen to appear normal.
2. If you are a top 500 ranker, you may receive the same Season Top Player Reward twice in your mailbox.
→ Even though it was given out twice, they are the same reward; thus you will receive 1 frame.
*(Added on Aug 5th)
3. Summer theme skins of Snow, Witch Queen, and Kaiser are still available to purchase when they were supposed to be available until August 3rd, prior to the maintenance.
→ This issue will be resolved after the temporary maintenance on August 6th (Fri).
→ As an apology, compensations will be given during the temporary maintenance for those who purchased these skins from July 20th to August 3rd, prior to the maintenance.
4. The issue where players could not purchase from the Shop due to network error.
→ This issue will be improved after temporary maintenance on August 6th (Fri).
*(Added on Aug 6th)
5. The following profile icons from SMASH Pass: Season 5 appear to be switched.
: Nui’s Symbol and Will-o'-Wisp
→ This issue is planned to be resolved in the future update.
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We sincerely apologize for the inconvenience and we will let you know on this announcement as soon as we have more information.
Thank you for your understanding.
