With such a large number of players trying to play simultaneously, our current Master Server (backend/database) is unable to hold all the load at this moment. We are working around the clock to expand it and fix the known issues, but this may take some time.
You might experience crashes, bugs with traveling and safe logout, or other problems. We promise you that all of those issues will be resolved as quickly as they can be.
We'll share more information regarding this situation within the next 8 hours.
To ensure the quickest updates on the service status of our server, we created a dedicated Twitter account for live updates straight from our backend team.
Server Status Updates
https://twitter.com/lastoasishelp
Furthermore, we have established two platforms for putting you in direct contact with the support team.
Technical issues support
http://lastoasis.zendesk.com
(for all the issues related to client crashes, error messages, and so on)
Bug reporting
http://feedback.lastoasis.gg
(for letting us know about weird things you have experienced during the game)
Thank you for your patience and support,
the Donkey Crew team