Hello Chasers,
On August 17th (Wed) 00:00 (UTC+0), we discovered a bug where the Integrated Season 1 Play Quest had reset.
As of August 17th (Wed) 03:00, we have resolved the bug where Integrated Season 1 Play Quest was marked as a daily quest. The quest currently functions normally and completion will be retained.
As a result, players who logged on between that period had their quests reset before they could complete the quest on August 17th. Therefore, we will be compensating players who had their quests reset and lost their progression.
Please see below for more details.
■ Compensation
* Quest Reset Compensations will be sent by mail to the characters that had their quests reset.
Please note that the ‘[Eltheca] Random Dye Cube’ will be removed on September 7th 05:00 (UTC+0). Items obtained from using the above item will not be removed. Please use the item within the time period.
Items will be sent by mail and will be removed on September 7th 05:00 (UTC+0) if not picked up.
Once again, we sincerely apologize for the inconvenience and will continue to strive to provide the best play experience possible.
Thank you.
- KurtzPel Team