Dear player,
We have identified an issue with the Novelty Merchant after the maintenance on April 16.
Some players have reported issues with purchasing, selling, and functionality in the store.
We'll quickly investigate the problem and work on resolving it.
When the issue is resolved, we will notify you here.
We apologize for the inconvenience caused.
Thank you for understanding.
Sincerely,
DK Online Team
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After the maintenance, the issue has been resolved.
For compensation regarding the loss of Florins due to the store issue, please submit the following details to the CS center with the below info.
(*Please leave a ticket after log-in and choose 'DK Global' category.)
Item Bought/Sold:
Quantity:
Time (UTC/PDT/KST):
Character Name:
We will assist with verification and compensation.
Thank you.