Dear players,
Recently, we noticed that the matchmaking queue time on NA server are rather long, to assure the game experience for NA players, we were forced to take emergency measures and we disabled the Solo and Duo matchmaking modes on NA server temporarily.
After a day of observation, we analyzed our various data and we concluded that the emergency measure was effective, which significantly shortened the matchmaking time taken.
However, due to the urgency of this issue, we were not able to notify you about this change beforehand. We are sincerely sorry for the inconvenience we have caused by this.
We suggest NA players to temporarily play on Squad mode and we hope you can make some new friends while adventuring in-game.
We will pay close attention to this matter, continue to gather related data, discuss the feasibility of other options and strategies, and try to re-open Solo and Duo matchmaking on NA as soon as possible while assuring a good gaming experience.
Next week, we will have a news post to address some of the recent hot topics from the community and share some of our latest progress.
Thanks for reading,
ROE DEV Team