Hello Adventurers!
In February, we had to disable Solo and Duo matchmaking on NA servers in order to ensure a pleasant matchmaking experience for everyone. We later applied a temporary plan to enable Solo matchmaking for two hours every day during peak server times.
In the meantime, we kept internally discussing the feasibility of better options&strategies, and we continuously evaluated the NA server's matchmaking health levels. Through our latest evaluations, we actually saw a jump in that health level, combined with the recent addition of our Solo Training Mode, and the fact that we have been receiving lots of messages from enthusiastic NA players, hoping to enjoy Solo matchmaking for more than just two hours a day, we figured it's about time to make this change:
We have completely reopened the NA Solo matchmaking at all times throughout the day. Sorry for the wait!
We will continue to look at all your feedback on every aspect of the game, keep doing server evaluations, and make further adjustments accordingly if needed. Thank you so much for your understanding and support.
-ROE DEV Team