Dear Hero Community!
We will be performing maintenance at 17:00 PM (PDT) on May. 07th.
We expect this maintenance to last about 6~7 hours.
Kindly find detailed information below.
Downtime: May. 7th, 17:00 PM (PDT) - May. 07th, 23:00 PM (PDT).
Details
We would like to inform you of the scheduled maintenance and upcoming updates. Please see below for full details:
1. [Delete] Event item
- Frozen Guild War Reward(Even) items will be deleted.
- Post Aid item(Even) items will be deleted.
2. Server Stabilization (6 Hours Expected)
This maintenance includes server stabilization updates aimed at improving gameplay performance.
Due to testing during this time, there may be delays in Netgame Lounge support responses.
We sincerely apologize for the inconvenience and will do our best to handle all inquiries as quickly as possible.
3. Compensation Bonus Event
To apologize you for your patience during the extended maintenance, we will activate a bonus event featuring increased EXP, gold, and item drop rates.
- Time : May 07th 23:00 ~ Map 08th 11:00 (12 hours)
- 150% Exp
- 10% Item Drop / Gold Drop
4. Upcoming Event
- Month of Buffs is currently live. (04/23/2025 - 05/21/2025, 4 weeks)
- Following its conclusion, the May Family Month Event will begin.
- In June, the Enhancement(Weapon/Armor/Acc) Event will go live.
- In July, the Great War Reward and Gold Coin Reward will be updated as part of our H2 2025 content revamp.
We appreciate your continued support and look forward to bringing you a smoother, more exciting Hero Plus experience.
Regards,
Team Hero