We are currently investigating an issue related to Cloud Saves on Overcooked! 2. If Cloud Saves are enabled on your PC, some players may be affected by an issue where their save data can appear to have been lost as it may be downloaded from the Steam Cloud into an incorrect folder.
For any players who are affected, we are seeing that the save data downloaded from the Steam Cloud can be found in the following file location for each platform:
WINDOWS: AppData\LocalLow\Team17\Overcooked2\{64BitSteamID}\Team17\Overcooked2[SteamID]\
OSX: ~/Library/Application Support/unity.Team17.Overcooked/{64BitSteamID}\Team17\Overcooked2[SteamID]
LINUX: ~/.config/unity3d/Team17/Overcooked/{64BitSteamID}\Team17\Overcooked2[SteamID]
This isn’t a folder that the game will check for save data, so if the game cannot find the save file, it will then assume there is no save data and create new files. To use this data, the files in the folders above need to be copied into the following locations for each platform:
WINDOWS: AppData\LocalLow\Team17\Overcooked2\Team17\Overcooked2[SteamID]\
OSX: ~/Library/Application Support/unity.Team17.Overcooked/[SteamID]
LINUX: ~/.config/unity3d/Team17/Overcooked/[SteamID]
We have now put a fix into place for this and Cloud Saves made from this point on Windows and OSX will now be downloaded from the Steam Cloud into the correct folder. Cloud Saving will unfortunately be unavailable on Linux whilst we continue to investigate the issue further and work towards a full fix.
We apologize for any inconvenience caused by this!