Greetings, dear Bless Online players!
We hope you have been enjoying the July 4th Update with the new end-game content Basel Gorge and the Royal Quests. We’re listening closely to your feedback on it as you explore the different aspects of this new area and new quests. We hope you like the Market improvements as well.
Optimization
We know that optimization is a big question on the community’s collective mind right now, and know that many users are manually editing the .ini file in an effort to improve performance themselves. While we know that improving performance isn’t that simple, we also recognize that this altering of .ini files represents a greater issue, and we’re working to improve it. Our devs are in fact currently in the process of refining the settings so that players who don’t alter the .ini file can further customize the game to match their own needs through the game’s own settings menu.
In addition to this first step towards improved optimization, we are currently focused on looking for solutions and fixing the performance issues that are at the core of the community-made .ini file modifications. We have identified specific function problems in the UI manager and in level streaming, and we are working to delete unneeded files that were included in the game build (removing redundant output in region level boundaries, etc).
Aside from the improvements in the client, we are also continuously working on network-related problems and server stability as mentioned in our previous announcements. We will give updates on improvements as they continue to progress, and in order to find any potential root causes that we are currently unaware of, we plan to conduct stress tests in a separate test environment (Live Service X) sometime in July.
Hacking
In the recent days we have received many reports and have been made aware of certain hacks that players are using to gain an unfair advantage over others in the game. This is absolutely against our terms of service, and we have already been taking immediate action against hackers.
In addition to working on our own to track down and take action against hacking, exploiting, botting issues, and more, we greatly appreciate your reports to us of these issues. Sharing videos with us that contain character names and server info is extremely helpful and allows us to take the quickest and most accurate measures to address the problem.
Using such tools and modifying the client are clearly methods of cheating; this is not a grey or unclear area. As such, we are issuing permanent bans to those who are or have been abusing these hacks. It is important to us that players are who aren’t using hacks are able to enjoy the Bless experience fully, and we believe these actions are towards that goal.
Always at your service,
Sungjin Ko, Executive Producer