Following our 5.10.17 update, we released two hotfixes to the backend (yesterday, October 5; and today, October 6) which should show some improvements to performance. We were able to upload these hotfixes without interruption to the game service.
We will also need to release a client-side hotfix as soon as possible next week, which will resolve some further performance-related issues, including the crashes some players may be experiencing. We are currently testing this hotfix, and we will update players to let you know when it will go live. Please stay tuned to our Twitter for up-to-the-minute updates: https://twitter.com/Quake
Because this client-side patch will require some downtime, we recognize that this would cut into the Double XP Weekend event that is currently running. Therefore, we have decided to extend the event for the entire week until next Monday, October 16. This is just our way of saying thanks for sticking with us and being patient as we fix these issues.
See you in the Arena!