Hello dear players!
In the last couple of days we've observed a significant increase of the number of owners of Serial Cleaner. Many new players have been, of course, provided with the key after the last Humble Monthly pack for July had been unlocked (https://www.humblebundle.com/monthly/p/july_2018_monthly). Together with new players came a lot of new comments and discussions, connected, unfortunately, with series of various bugs and issues.
We have reacted as soon as possible and just few moments ago we have updated Serial Cleaner Steam version to solve as many issues, as possible. Many of you noticed Real-World Data problems. The error with Real World Data occurs because of the problem with third party software we're using. We double checked (and paid), so it should be good right now. Sorry for that issue. But even when you enounter this error screen, you should be able to play the game.
The other problems are individual issues, connected with specific configuration of hardware. We encourage anyone, who is still facing technical bugs and issues after the update, to send us an e-mail at [email protected]. Please include descriptions of the problem, screenshot if only possible, as well as dx_diag.txt. Thanks to this we will be able to try to solve issues as fast as possible.
Thank you for your continous support. We're very sorry for all the bugs and problems some of you face and we promise that our support team is working hard to solve any reported problems for good. Please don't hesitate to contact us via [email protected]
Thank you!
Best regards,
Jacek @ iFun4all