Hello. This is Kritika:REBOOT.
Firstly, Kritika team apologies about inconvenience of hotfix time.
We have done hotfix for follow time:
* 22th Oct 18:00 ~ 23th Oct 02:00 (server time) / 23th Oct 10: 00 ~ 18:00 (KST/JST)
What were fixed through Hotfix:
- Issue that [Reforged Heavenly Accessory Random Box] item is dropped on [Normal] Perumagian Secret Hall. (* It should be obtainable at [Expert] Perumagian Secret Hall or Abyss.Depleted Elonian Spring)
- Issue of no items appearing in Arendel's Surprise Shop for level 70~71, while from level 72, items appear normally.
- Issue of level 71 or above can not [Blank Ticket] item from Arendel NPC
- Issue of abnormal graphic when head Lifeguard costume for Lina equipped.
- Issue of Illusionary Palace's icon is not appearing properly for level 71 or above.
- Issue of indicating the unused UI of Crest merge .
- The available level of both Imprint box in Arendel selling is changed from 70 to 75.
About the case of acquired [Reforged Heavenly Accessory Random Box] from [Normal] Perumagian Secret Hall already,
Team searched the all records of acquire and trade logs about the abnormal item, then collected the item and returned all used golds, materials back. (Scrolls, enhancement stones, soul gems, essences, secrets of transfers, and unbinding conversion scrolls)
And also, Hotfix compensation will be given for all players connected until 06:00 24th Oct (server time): (please check your delivery box[F11])
* Premium Service (7 days)
* Enhancement Stone(Lvl 71 to 75 bind) x100
* Enhancement Deterioration-guard Fuse(lvl 71to75) x5
* Enhancement Deterioration-guard Fuse -Heaven(lvl 71to75 bind) x5
* Perumagian Secret Hall Pass x2
We apology about incoveniences again.
Thank you for patiently waiting.