The author of the Metro series has apologised to players who feel "misled" by the game's move from Steam to the Epic Games store. Dmitry Glukhovsky posted a video to Instagram last night, empathising with disgruntled players but expressing his faith in both 4A's development efforts and the game's publisher, Deep Silver.
Glukhovsky, who also worked as a narrative designer on the upcoming title, opens by saying that the Metro games are all "thanks to the support, help, and heroic efforts from the part of [developer] 4A." He goes on to say that "I'm very sorry about those of you who wanted and expected the game to release on Steam, and were misled by the move by the publishers." He does, however, say that he trusts Deep Silver's decision to move the game's initial release to the Epic Games store.
Glukhovsky finishes by saying "again, we're all very sorry that you're hurt," and asks players not to "betray" the developers, "just as we will always stay faithful to you."
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