Hail Knights!
We have some information regarding the outage and I wanted to share it with you all so you can be aware of the situation.
The problem the servers have been having is related to the Data Center, or more specifically how the game communicates with the Data center. Resulting in highly unstable connections and causing the outages you’ve been experiencing.
All-important data related to your characters is secure, there is no risk of characters being lost. If there is data loss, it will be related to the last few days since the issue started.
We are doing our best to resolve this issue and restore service as soon as possible. There will be compensation for the time lost as a result of the outage as well, which will be determined once we have service restored.
We as a team thank you all for your patience and support. We’re just as hungry to get back into the game as you guys, and as new information becomes available we will make further announcements.
Thank you,
The Knight Online Team.